Frequently Asked Questions

Take a look at our most commonly asked questions below.
If you can’t find what you need, please reach out — we’re here to help!

About My Account

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

You do not need an account to shop with Occasionally Speaking; You can make a purchase as a guest.

 

However, creating an account will allow you to save personal details, store delivery addresses, find past purchases to quickly reorder, and sign up for our newsletter to receive special promotional invitations and new product information.

 

Creating an account is simple, and you can do so here.

 

HOW DO I RESET MY PASSWORD?

You can reset your password in your Account area once you log in, or you can reset it here.

 

HOW DO I UNSUBSCRIBE FROM YOUR EMAIL NEWSLETTER?

If you would no longer like to receive emails from us, sign-in to your account and under ‘Newsletter Communications’, uncheck ‘Receive Email Newsletter’.